In response to the continued spread of the coronavirus (COVID-19), the International House of Japan has strengthened its measures to ensure the health and safety of all our guests and visitors.
Public areas, guest rooms, and other facilities
・All service, cooking, and cleaning staff will wear face masks.
・Alcohol-based hand sanitizers are available at the building entrances, restrooms, and in other areas.
・A thermal camera has been set up at the main entrance to screen guests for fever.
・Doors, doorknobs, elevator buttons, stair handrails, and other frequently touched areas in the building will be disinfected regularly.
・In the guest rooms, doorknobs, switches, remote control equipment, and other frequently touched areas are disinfected regularly.
・The air-conditioners in all rooms are set to maximum air volumes to increase ventilation. The windows of the seminar rooms may be unlocked and opened for ventilation.
・In accordance with a request from the Tokyo Metropolitan Government, tables will be limited to groups of up to eight persons, and up to two hours per visit at both Restaurant SAKURA and Tea Lounge “The Garden.” COVID-19 negative certificates for all diners must be presented for groups of nine persons or more. Time restrictions will be lifted for such groups. (updated: April 25, 2022)
・Tables and chairs are set so as to maintain proper social distancing requirements. Acrylic guards have also been installed between seats.
・Breakfast buffet in “The Garden” have been suspended for the time being. Please order breakfast from the set menu.
・Both restaurants have received official stickers certifying that they are taking appropriate measures to prevent infection based on the guidelines designated by the Tokyo Metropolitan Government.
・Food and beverage buffets have been resumed, taking all possible measures against COVID-19. Seated buffets are recommended so as to maintain proper social distancing.
・The Library is open Monday through Saturday from 9:00 am to 6:00 pm. The periodical section is open from 9:00 am to 10:00 pm Monday through Friday and from 9:00 am to 6:00 pm on weekends and holidays. Desks and chairs are positioned to maintain proper social distancing requirements (fewer seats are available than with the previous arrangement). (for further info)
・Please enter the elevators no more than two people at a time.
・The smoking room in the first basement should be used by only one person at a time.
・Employees are required to check their temperature before coming to work. If their temperature exceeds 37.5°C (including fever induced by coronavirus vaccinations) and/or they feel unwell, they are instructed to stay at home.
・Alcohol-based hand sanitizers are installed in the rear areas including service entrances, staff offices, restrooms, and canteen, and employees are strictly instructed to wash and disinfect their hands upon entering the premises and handling items.
・Nonessential domestic/international business/personal trips by employees are now prohibited.
To our guests and visitors
・Kindly wear a mask when you are in the public areas of the building. (If you are not, a staff member may ask you to do so.)
・Upon entering the premises, please use the hand sanitizer installed at the entrance and in other parts of the building.
・If you are lodging at I-House, please fill in the health status check sheet at the front desk upon check-in.
・You are asked to go through a thermal camera inspection at the entrance. In case you are detected with a fever higher than 37.5°C (including fever induced by coronavirus vaccinations), kindly refrain from entering the premises.
・Please let the staff know immediately if you feel unwell.
・We highly recommend that you install the COVID-19 Contact App (COCOA) on your smartphone or mobile device. The application, officially provided by the Ministry of Health, Labour and Welfare of Japan, notifies you of close contact with COVID-19 positive persons.
We appreciate your understanding and cooperation.